Privacy Policy

K&G Customs Service, Inc. is committed to protecting your privacy and supporting a general policy of openness regarding collection, use, and disclosure of your personal information. The purpose of this Privacy Policy is to inform you of K&G Customs Service, Inc.’s practices with respect to its collection, use, and disclosure of personal information that may be provided through access to or use of our website or related services. Generally, you may visit K&G Customs Service, Inc. website without revealing your identity or any other personal information. Our web servers may collect information that is aggregated to quantify the number of visits received, the average viewing time, and the pages viewed or services used. We may use this information to measure the use of our website and to improve the quality of our services and contents.

Collection of Personal Information

K&G Customs Service, Inc. may collect personal information from individuals during their dealings with us or accessing to our website. The information that K&G Customs Service, Inc. collects may include the followings:


  • Individual and business contact information (name, address, e-mail, telephone, and fax);
  • Financial and billing information (credit card information and credit history);
  • Shipping information (contact information, proof of delivery, signature, account number, shipping- related contents);
  • Proof of identity (signature, passport, and driver’s license);
  • Purchase history
  • Client and prospective client information, comments, or feedback;
  • Demographic information (education and occupation);
  • Username and password to access to website


Use of Personal Information

K&G Customs  Service,  Inc. may use your  personal information for the following   purposes:


  • Providing clients with best quality of products and services;
  • Developing and maintaining our relationship with clients;
  • Providing clients and prospective clients support and respond to their inquiries and comments;
  • Recording, tracking, and amending of import, shipment, duty services;
  • Processing claims in connection with our services;


Disclosure of Personal Information

K&G Customs Service, Inc., except with your consent, will not sell, transfer, trade, or license your personal information to third parties. We may share the personal information with third parties engaged to assist us in providing services to you. The third parties are required to protect your personal information collected by them on behalf of K&G Customs Service, Inc. and to comply with the general privacy law described in this Privacy Policy. The third parties may not process or otherwise use your personal information except in accordance with K&G Customs Service, Inc.’s written consent and applicable law.


K&G Customs Service, Inc. reserves the right to disclose your personal information to third parties if law, regulation, search warrant, subpoena or other court orders require. Further, we may disclose or transfer your personal information to a third party in the event of a proposed or actual sale, liquidation, foreclosure, lease, merger, or any other type of acquisition, disposal, conveyance, or financing of all or any portion of K&G Customs Service, Inc. or of any of the business assets in order for you to continue to receive the same products and services from the third party in accordance with applicable law.

Protection of Personal  Information

K&G Customs Service, Inc. will make commercially reasonable efforts to ensure that your personal information is protected against loss, theft, and unauthorized access, disclosure, use, or alteration. Access to your personal information is strongly restricted to authorized employees or representatives of K&G Customs Service, Inc. or its third parties.

Access to Personal Information

K&G Customs Service, Inc. may collect your personal information only if you voluntarily provide it to us. We will seek your consent for the use or disclosure of your personal information at the time of collection. In certain events, we may seek your consent after the information has been collected but prior to use.